Report a Bug
Found something broken? Open a GitHub issue. Include what you ran, what happened, and what you expected.
Open an issue SUPPORT
Need help?
Something broke, something's confusing, or you just want to say hi. Here's how to reach us.
Email Us
Questions, feedback, feature requests, or just want to chat. We read every email.
[email protected]Good bug reports save everyone time.
Here's what helps us fix things fast:
1
Run bs doctor first. It checks Docker, disk, memory, ports, and everything else. Paste the output in your issue.
2
Tell us what you ran. The exact command, e.g. bs deploy or bs link --repo user/app.
3
Tell us what happened. Paste the error output. Run with -v for verbose logs if the error isn't clear.
4
Tell us what you expected. "It should have deployed" is fine. Context helps.
Then head to GitHub and open an issue: github.com/bhartiyashesh/buildandship/issues/new
Before filing a bug, try these. They solve 90% of issues.
Deploy failing?
Make sure Docker is running. Run bs doctor to check.
Connection not establishing?
Run bs restart to re-establish the secure connection.
Webhook not firing?
Run bs unlink then bs link to rewire CI/CD.
Old version?
Run bs update to get the latest.
We're a small team. GitHub issues are the fastest way to get help because other users can chime in too. Emails typically get a reply within 24 hours.